Privacy Policy

Remote Insurance Team LLC (“we,” “our,” or “us”) is committed to protecting the privacy and personal data of our clients, contractors, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us or use our services, including through our website and remote staffing operations. 

 

  1. Information We Collect

We may collect the following categories of personal data: 

From Virtual Assistants and Applicants: 

  • Full name, contact information (email, phone, address)
  • Identification documents or numbers
  • Work history, resume/CV details
  • Interview notes, assessments, background check data
  • Timesheets and performance metrics 

From Clients and Partners: 

  • Business contact details
  • Payment and invoicing data
  • Communication logs related to projects or support 

From Website Visitors: 

  • IP address, browser type, referring URLs, and site usage data via cookies 

 

  1. How We Use Your Information

We process personal data to: 

  • Evaluate and onboard virtual assistants
  • Assign contractors to clients based on suitability
  • Monitor contractor performance and client satisfaction
  • Process payments and manage accounts
  • Respond to inquiries and provide support
  • Improve our services, website functionality, and user experience
  • Comply with legal obligations and enforce our policies 

 

  1. Legal Basis for Processing

Our legal bases for processing personal data include: 

  • Consent – when voluntarily provided (e.g., job applications)
  • Contractual necessity – to fulfill agreements with clients and contractors
  • Legitimate interest – in optimizing staffing solutions and managing operations
  • Legal obligation – to comply with applicable laws and regulations
  1. Data Sharing and Transfers

We may share data with: 

  • Insurance agencies and clients for staffing and coordination purposes
  • Service providers (e.g., payroll, HR software, cloud storage)
  • Legal authorities or regulators when required by law

Data may be transferred internationally, including between the U.S. and South Africa, with appropriate safeguards in place (e.g., standard contractual clauses, encrypted systems). 

 

  1. Security Measures

We take data protection seriously and implement: 

  • Access controls and password protection
  • Encrypted data storage and secure communications
  • Device and environment requirements for remote contractors
  • Limited access to personal data based on role and necessity 

Contractors must use only pre-approved devices and maintain the same secure home working conditions as established at onboarding, including backup power for load shedding and stable internet access. 

 

  1. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy, or as required by law. Contractor data is retained for operational and legal compliance purposes. 

 

  1. Your Rights

Depending on your jurisdiction, you may have rights to: 

  • Access, correct, or delete your personal data
  • Withdraw consent where applicable
  • Object to or restrict processing
  • Lodge a complaint with your local data protection authority 

To exercise these rights, please contact us at: [Insert Privacy Contact Email] 

 

  1. Cookies and Tracking

Our website may use cookies to analyze traffic and enhance user experience. You can adjust your cookie preferences through your browser settings. 

 

  1. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. 

 

  1. Changes to This Policy

We may update this policy from time to time. Updates will be posted on our website, and we encourage you to review it periodically. 

 

Contact Us
If you have questions or concerns about this policy or our data practices, please contact us at: [Insert Contact Email or Form Link] 

 

© [Year] Remote Insurance Team LLC. All rights reserved.